Studio Carminati - A local "Project-Based" Service Management Office for Foreign Industry 4.0 OEMs

Unlock Your Potential: Establish Your Presence in Ticino (Switzerland) and Lombardy (Italy) with Our Service Management Office for Industry 4.0 OEMs

Are you a Foreign Original Equipment Manufacturer (OEM) of "software-intensive" capital equipment with field service & after-sales service operations into the demanding markets of Ticino and Lombardy? Look no further! Our "project-based" service management office provides the ideal platform for foreign OEMs looking to establish a foothold in these dynamic regions.

Our Service Management Office: Your Gateway to Success

At our service management office, we understand the unique needs of Industry 4.0 OEMs entering new markets. Whether you require assistance with regulatory compliance (work permits and HSE) to perform field & after-sales service operations, logistics, travel management or establishing local business partnerships, our dedicated team is here to support you every step of the way.

Tailored Solutions for Your Success

We recognize that every Industry 4.0 OEM has distinct requirements and objectives. That's why we offer customized solutions (all project-based) tailored to your specific needs. From administrative support to operational-commercial assistance, we provide comprehensive services designed to streamline your entry into the Italian and Swiss markets, allowing you to focus on what you do best – delivering exceptional field and after-sales services for your installed-base.

Strategic Location, Exceptional Customers Proximity

Conveniently located in Ticino with close proximity to the Italian border, our service management office offers unparalleled proximity to your customers and end-user, maximizing efficiency and minimizing costs.

Unlock Your Growth Potential Today

Don't let geographical barriers hinder your expansion plans. With our service management office as your trusted partner, you can unlock your growth potential and seize lucrative opportunities in Switzerland and Italy with confidence.

Contact Us Today

Ready to take the next step towards establishing your presence in Switzerland and Italy? Get in touch with our interim service manager today (drop us an e-mail at consultancy@studiocarminati.ch) to learn more about how our service management office can support your success. Together, let's embark on a journey of growth and prosperity in these dynamic markets

Who we Are

Studio Carminati specializes in "project-based" after-sales service management consultancy, catering to clients with Swiss-Italian field/after-sales service operations, including (EPC) heavily regulated industries and critical infrastructures.

Our expertise extends from capital electromechanical equipment to "software-intensive" industrial systems, offering a range of services tailored to meet the unique needs of our clients.

In addition to traditional consultancy support, we provide dedicated project management services, specifically designed for clients utilizing PMIS ERP systems to track project costs, revenue, and profits. Our focus lies in supporting also software-intensive industrial systems, including electrical command/control panels, power-electronics, OT architectures, and custom PLC/PC-based/embedded/COTS monitoring, supervisory, control, and automation systems.

Our services encompass various aspects of project lifecycle management, including modernization projects, system tests, installation, commissioning, startup, and handover. We also specialize in minor/major maintenance, long-term service agreements, and deployment of Maintenance 4.0/Industry 4.0 digital services, as well as IT/OT convergence programs and cybersecurity hardening for ICS/IACS.

Studio Carminati extends its consultancy services to foreign Industry 4.0 OEMs, VARs, systems integrators, maintenance firms, and Industry 4.0/Maintenance 4.0 startups without representation in Switzerland and the EU (through our italian operations). Our consultancies cover contractual, financial, organizational, site travel logistics, health and safety, order fulfillment, project and contract administration, execution guidance, performance monitoring, and more (we don't provide direct technical interventions).

The new business line is led by a seasoned professional with extensive experience as an industrial systems integrator (OT & Embedded digital architectures for SCADA/ICS/IACS in the large drives and power electronics/conversion applications markets) and senior after-sales service project manager/middle-management executive, Studio Carminati is well-equipped to handle complex challenges in EPC projects across various industries. Our comprehensive approach ensures effective mitigation and resolution strategies for commercial disputes, including escalations, claims, change orders, back-charges, liquidated damages, credit issues, insurance, warranty, and legal matters.

For foreign entities seeking expert guidance and temporary/interim management services in Switzerland and Italy, Studio Carminati offers unparalleled expertise and support in navigating the intricacies of industrial service management (field/after-sales). Our commitment to excellence and client satisfaction sets us apart as a trusted partner for businesses looking to thrive in today's competitive global marketplace.

Studio Carminati Service Management interventions areas:

- FAT, system, string, performance tests, sea trials
- electrical installation (only automation-control wiring, NO power & distribution wiring), commissioning, startup, handover
- long-term service agreements (LTSA), H24/365 availability services
- minor-major maintenance (shutdown, turnaround, outage, overhaul)
- modernization projects (upgrade, retrofit, revamping, replacement) to extend the life cycle of the installed base
- modernization projects (upgrade, retrofit, revamping, replacement) for Industry 4.0-Maintenance 4.0 plans (remote presence-assistance, condition monitoring, diagnostics, and predictive maintenance applications)
- short technical assistance interventions (planned/unplanned)
- short maintenance and repair, overhaul, and refurbishment operations
- preventive/predictive maintenance interventions with field instrumentations
- spare parts management
- e-mail, phone, and remote support services (remote assistance, condition monitoring, and diagnostics)
- energy savings/efficiency, maintenance, and reliability consultancy
- root cause analysis (RCA) and forensics engineering
- training
- field instrumentation rentals
- phase out management
- IT/OT convergence programs

OUR ORGANIZATION IS CONSULTANCY-BASED AND DOES NOT MANAGE/HANDLE/PURCHASE ANY MATERIALS OR PROVIDE TECHNICALDESIGN/CALCULATIONS/DRAWINGS/PROCUREMENT/EXPEDITING/DISPATCHING/SHIPMENT/LOGISTICS/IMPORT/EXPORT/PAYMENT/RECRUITMENT/AVAILABILITY/FIELD SERVICES FOR THE CLIENT'S ORGANIZATIONS 

Studio Carminati Mission: Our goal is to support "in the first person" the service delivery and "after-sales/after-market/life-cycle" business development efforts of our clients, but also to achieve profitable and sustainable growth for them, providing specialized sales, projects, contracts, and claims management consultancy specifically conceived for complex site/field/plant-floor after-sales service operations in the demanding EPC/industrial end-user Swiss & Italian markets.